The efficiency of promotion of goods and services through social networks: a study based on the practice of small and medium enterprises in Moldova
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GAGAUZ, Valeriu. The efficiency of promotion of goods and services through social networks: a study based on the practice of small and medium enterprises in Moldova. In: Development Through Research and Innovation: - 2022, Ed. 3, 26 august 2022, Chişinău. Chişinău: Departamentul Editorial-Poligrafic al ASEM, 2022, Ediția 3, pp. 26-32. ISBN 978-9975-3590-5-4. DOI: https://doi.org/10.53486/dri2022.02
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Dublin Core
Development Through Research and Innovation
Ediția 3, 2022
Conferința "Development Through Research and Innovation - 2022"
3, Chişinău, Moldova, 26 august 2022

The efficiency of promotion of goods and services through social networks: a study based on the practice of small and medium enterprises in Moldova

DOI:https://doi.org/10.53486/dri2022.02
CZU: [659.1:004.738.5]:334.72.012.63/.64(478)

Pag. 26-32

Gagauz Valeriu
 
Academy of Economic Studies of Moldova
 
 
Disponibil în IBN: 16 martie 2023


Rezumat

With the increasing popularity of social networks among users, studying their use for marketing purposes by small and medium-sized enterprises (SMEs) is particularly important. The article is based on a study of the communicative performance of SMEs in social networks on the example of 50 commercial trade and the provision of services companies from Moldova. The quality, coverage, and number of reactions to advertising posts were analyzed. Even though SMEs use social networks for marketing purposes, they are not entirely oriented to modern trends and create publications chaotically. On average, a large number of subscribers get low organic reach and low efficiency in their marketing activities. It was concluded that SMEs need to ensure the brand's presence on various social media platforms because, in current conditions, Internet platforms can most quickly and cost-effectively increase consumer awareness of the brand.

Cuvinte-cheie
Social Media Marketing, small business, promotion efficiency