Sources of work-family conflict in a telecom company: a case study within the customer service department
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2023-01-26 12:53
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COJOCARU, Natalia, BALAN, Irina. Sources of work-family conflict in a telecom company: a case study within the customer service department. In: Political and Economic Self-Constitution: Citizenship Identity and Education, 26 mai 2017, Corinth. Corinth, Greece: University of the Peloponnese, 2017, Ediţia a 5-a, pp. 82-86. ISBN 978-617-7250-95-0.
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Political and Economic Self-Constitution
Ediţia a 5-a, 2017
Seminarul "Political and Economic Self-Constitution"
Corinth, Grecia, 26 mai 2017

Sources of work-family conflict in a telecom company: a case study within the customer service department


Pag. 82-86

Cojocaru Natalia, Balan Irina
 
Moldova State University
 
 
Disponibil în IBN: 20 iulie 2022


Rezumat

Studies show that work-family conflict is a source of considerable distress for both employees and the organization (cf. Lourel et al., 2009), affects the subjective well-being of employees and result in mostly negative emotions (cf. Ilies, 2012). Even if not completely acknowledged, this type of conflict seems to be a generalised phenomenon experienced both by women and men, whether married or not.