This paper addresses the issue of quality education: the importance, the levels of training, the lifelong training, customer requirements, customer satisfaction, social and economic development. Based on the literature the study will demonstrate how quality is primarily a problem of education, of culture, of the present and of the future. We are moving towards a form of creation of value, a system in which value is not created by companies and shared with clients, but created through the collaboration of both parties. Referring to the two sides we will fully justify the need for quality education for the worker and the consumer of products / services.