Articolul precedent |
Articolul urmator |
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![]() PLATON, Nicolae. Information Technologies as a Key Element in Increasing Labor Productivity in Tourism. In: Fostering Knowledge Triangle in Moldova, 23 mai 2017 - 24 mai 2024, Chişinău. Chişinău: 082:378=135.1=111 F 81, 2017, pp. 130-138. ISBN 978-9975-3129-7-4. |
EXPORT metadate: Google Scholar Crossref CERIF DataCite Dublin Core |
Fostering Knowledge Triangle in Moldova 2017 | ||||||
Conferința "Fostering Knowledge Triangle in Moldova" Chişinău, Moldova, 23 mai 2017 - 24 mai 2024 | ||||||
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JEL: M1, O | ||||||
Pag. 130-138 | ||||||
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Rezumat | ||||||
Nowadays, information technology is a "synthesis of electronic and computational technologies from telecommunications" that enables effective communication and data processing in time and space. Online environment is an ideal mean of promotion of tourism product, a global environment of disseminating information that anyone can access from anywhere in the world at affordable prices. The main objective of this paper is to examine the impact of modern information technologies on the growth of labor productivity in tourism and as a secondary objective, the availability of Moldovan tourism market in regard to E-commerce and E-tourism. A relevant aspect of the research is the need to automate the work processes and optimization of staff, as payroll expenses of labor is an expenditure category with a very large share in total revenues generated by a tourism company. |
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Cuvinte-cheie information technologies in tourism, human resources in tourism, labor productivity, e-commerce, E-service, E-tourism, CRM applied program (Customer Relationship Management) |
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