Articolul precedent |
Articolul urmator |
323 1 |
Ultima descărcare din IBN: 2022-06-10 11:28 |
SM ISO690:2012 GOJAN, Veronica. Psihologia relațiilor de serviciu a conducătorilor întreprinderilor farmaceutice . In: Congresul consacrat aniversării a 75-a de la fondarea Universității de Stat de Medicină şi Farmacie „Nicolae Testemiţanu”, 21-23 octombrie 2020, Chişinău. Chişinău: USMF, 2020, p. 666. |
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Congresul consacrat aniversării a 75-a de la fondarea Universității de Stat de Medicină şi Farmacie „Nicolae Testemiţanu” 2020 | ||||||
Congresul "Congresul consacrat aniversării a 75-a de la fondarea Universității de Stat de Medicină şi Farmacie „Nicolae Testemiţanu”" Chişinău, Moldova, 21-23 octombrie 2020 | ||||||
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Pag. 666-666 | ||||||
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Background. The psychology of managers' service relations is defined by the ability of managers to influence employees (subordinates) to obtain maximum efficiency and maximum socio-human satisfaction, by coordination of group efforts, organization and guidance it. Objective of the study. Highlighting the psychological aspects of the manager's activities within the service relations. Material and Methods. Bibliographic analysis of the specialized literature and sociological study of the situation regarding the relations in the work collectives from some pharmaceutical enterprises through questionnaires. Results. Studying the manager’s activity of a pharmaceutical enterprise within relations with subordinates highlighted the following compartments: the general psychological laws applied in management, the particularities of the manager's work, types and managerial stylistics, the socio-psychological climate in the work team, the behavior of the manager and the management of one's own behavior ,the thinking process in managerial activity, the organizational behavior and building of an effective work team, all these influence the result of the professional and economic activity of the enterprise. Conclusion. The activity and the way the manager works are decisive, the managerial abilities of the manager, the success in the relations with the subordinates determines the results of the team that he leads and represents an efficient tool towards the success of the pharmaceutical enterprise. |
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Cuvinte-cheie managerial psychology, service relations, pharmaceutical enterprise, sihologie managerială, relații de serviciu, întreprindere farmaceutică |
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