Aspecte metodologice privind studierea calităţii serviciilor de sănătate
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PALANCIUC, Mihail. Aspecte metodologice privind studierea calităţii serviciilor de sănătate . In: Sănătate Publică, Economie şi Management în Medicină , 2011, nr. 1(36), pp. 4-9. ISSN 1729-8687.
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Sănătate Publică, Economie şi Management în Medicină
Numărul 1(36) / 2011 / ISSN 1729-8687 /ISSNe 2587-3873

Aspecte metodologice privind studierea calităţii serviciilor de sănătate

Pag. 4-9

Palanciuc Mihail
 
Centrul Naţional de Management în Sănătate
 
 
Disponibil în IBN: 28 noiembrie 2013


Rezumat

Methodological Issues in Studying the Quality of Medical Services In assessing the quality of services in general and the quality of health services in particular, specification and differentiation from goods have a great importance. It is necessary to reveal the characteristics and factors affecting the quality of services. It should be noted that from the multitude of services provided, the health services are outstanding. In this paper, the author has addressed the issue of complexity while assessing the quality of medical services and has identified ways of solving this problem, which is of great importance for the health system.

Cuvinte-cheie
quality of medical services, specification, differentiation, factors,

providing solutions