Conţinutul numărului revistei |
Articolul precedent |
Articolul urmator |
1366 63 |
Ultima descărcare din IBN: 2024-04-03 21:29 |
Căutarea după subiecte similare conform CZU |
334 (1340) |
Forme de organizare și cooperare în activitatea economică (976) |
SM ISO690:2012 GOREMÎCHINA, Olga. Implementing CRM Technologies Into Business Processes of a Company and Structuring CRM System Elements. In: Intellectus, 2018, nr. 3, pp. 49-55. ISSN 1810-7079. |
EXPORT metadate: Google Scholar Crossref CERIF DataCite Dublin Core |
Intellectus | ||||||
Numărul 3 / 2018 / ISSN 1810-7079 /ISSNe 1810-7087 | ||||||
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CZU: 334 | ||||||
Pag. 49-55 | ||||||
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Descarcă PDF | ||||||
Rezumat | ||||||
Key concepts of CRM software, such as lead, deal, opportunity, account, company, contact, etc. are described. Recommendations for working with CRM software elements are formulated. The importance of using automation of work with leads and deals with the help of robots, triggers, Kanban mode, etc. is shown. Examples of work in the CRM software Bitrix24, implemented by the author in the company Elpo SRL are given. |
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Cuvinte-cheie customer relationship management, CRM software |
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