Global Libraries impact planning and assessment progress: part 2
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STREATFIELD, David R., ABISLA, Richard, AL, Umut, BUNESCU, Violeta, DEWATA, Yulianto, GARROUX, Camila, GREEB, Daniela, MAISTER, Artiom, PALEY, Jeremy, SHARMA, Shipra K., SHARMA, Tripti, SOYDAL, Irem, TRAN, Tam Thi Thanh. Global Libraries impact planning and assessment progress: part 2. In: Performance Measurement and Metrics, 2019, nr. 2(20), pp. 85-104. ISSN 1467-8047. DOI: https://doi.org/10.1108/PMM-03-2019-0007
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Performance Measurement and Metrics
Numărul 2(20) / 2019 / ISSN 1467-8047

Global Libraries impact planning and assessment progress: part 2

DOI:https://doi.org/10.1108/PMM-03-2019-0007

Pag. 85-104

Streatfield David R.1, Abisla Richard2, Al Umut3, Bunescu Violeta4, Dewata Yulianto5, Garroux Camila6, Greeb Daniela7, Maister Artiom8, Paley Jeremy9, Sharma Shipra K.10, Sharma Tripti11, Soydal Irem3, Tran Tam Thi Thanh12
 
1 Information Management Associates, Twickenham, United Kingdom,
2 TechSoup, San Francisco,
3 Hacettepe University, Ankara,
4 IREX, Washington, DC,
5 Perpuseru Program, Jakarta, Indonesia,
6 Necunoscută, Brazilia,
7 Institutul de Politici Relaționale, São Paulo,
8 Novateca, Chisinau,
9 Bill and Melinda Gates Foundation, Seattle,
10 Nasscom Foundation, New Delhi,
11 Ipsos India, New Delhi,
12 IPA, BMGF-VN, Hanoi
 
 
Disponibil în IBN: 25 octombrie 2019


Rezumat

Purpose: The purpose of this paper is to report on recent performance measurement and impact evaluation progress made in Brazil, India, Indonesia, Moldova, Turkey and Vietnam as part of the last phase of the Global Libraries Initiative. Design/methodology/approach: The country reports are presented as a series of case studies, in some cases supplementing those reported earlier in this journal. Findings: Recent country-specific survey findings are reported and some conclusions are offered. Research limitations/implications: This paper demonstrates how the adoption of a common approach to library service evaluation across several countries can strengthen research practice at country level beyond the Global Libraries Initiative itself. Practical implications: This paper shares Global Libraries IPA learning at country level with people in other countries who may be contemplating public library evaluation at regional, national or local levels or who are interested in performance measurement and impact evaluation. Social implications: The paper shows how focusing on the impact of public library services on users can enhance the understanding of community requirements and inform the development of more effective services to library users and communities. Originality/value: These case studies reflect concentrated impact evaluation and performance measurement work at country level across a range of countries over more than 18 years. 

Cuvinte-cheie
evaluation, Global Libraries Initiative, Impact Assessment, Impact evaluation, Performance Measurement, Public libraries