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| Ultima descărcare din IBN: 2024-03-22 22:33 |
 SM ISO690:2012BUGA, Natalia. Guvernarea electronică – serviciile publice mai aproape de cetățeni. In: Teoria şi practica administrării publice, 17 mai 2018, Chișinău. Chișinău, Republica Moldova: Academia de Administrare Publică, 2018, pp. 500-503. |
| EXPORT metadate: Google Scholar Crossref CERIF DataCite Dublin Core |
| Teoria şi practica administrării publice 2018 | ||||||
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Conferința "Teoria şi practica administrării publice" Chișinău, Moldova, 17 mai 2018 | ||||||
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The role of users in defining public services is really important. It is focused on the needs of the citizen, that must be satisfied at the highest level. This phenomenon has been also emphasized by the market size of some services, the emergence of competition and the possibility of choosing the operator, which also led to a greater care for the quality of service provision. |
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| Cuvinte-cheie e-government, public services, technical progress, strategies informatics, information technologies |
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