Conţinutul numărului revistei |
Articolul precedent |
Articolul urmator |
1377 2 |
Ultima descărcare din IBN: 2022-12-06 06:36 |
SM ISO690:2012 RAFAEL-PENALVER, Castellano, RAFAEL-PENALVER, Castellano, ALFREDO-RIVAS, Anton. La gestión de las reclamaciones patrimoniales como un elemento para mejorar la calidad de la asistencia sanitaria
. In: Sănătate Publică, Economie şi Management în Medicină , 2013, nr. 1(46), pp. 58-62. ISSN 1729-8687. |
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Sănătate Publică, Economie şi Management în Medicină | ||||||
Numărul 1(46) / 2013 / ISSN 1729-8687 /ISSNe 2587-3873 | ||||||
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Pag. 58-62 | ||||||
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Objective. To analyze the (medical malpractice) claims from patients of the Regional Health Care Service of Castilla-La Mancha (part of the Spanish National Health Care System) suffering from health care induced injures, in order to assess if they contain enough information to develop a risk map. This map could be useful tool to alert about risk elements for patients attended by health care services. Methods. 1310 (medical malpractice) claims records were studied, filed by the
citizens of Castilla-La Mancha Region between 2004 and 2009. These claims have been resolved by the Health Care Service (Administration).
The claims were classifi ed by cause, geographical location of the patient, health care level, administrative dependence of the health care centre, and status of the attending health professional. Results. Risk selection criteria were developed for different levels of health
care. These criteria considered the repetition of adverse events capable of causing harm, the reiteration of mistakes in a given process, and the impact of the injuries produced, provided that the end result of negligence and mistakes was the patient’s death.
Conclusions. Spanish health care system allows to design and implement a new information system. This system contains enough qualitative, organizational and functional data of the health service to develop a risk map of errors or circumstances leading to avoidable injuries to the citizens, thus becoming yet another tool for health care quality improvement. |
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Cuvinte-cheie claims due to medical malpractice; risk map; mistakes; hurt; indemnitation; quality |
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