Mental health is one of the leading causes disabilities worldwide and a rising concern in the workforce, leading to substantial economic losses due to reduced productivity and increased absenteeism. During the recent years companies acknowledged the importance of psychological support for their employees and started to prioritize such initiatives. It is crucial for companies to offer psychological support to their employees as it can have a positive impact on their mental health and work outcomes such as productivity, job satisfaction, and employee retention. According to studies, people who could benefit from psychological support may encounter real and imagined obstacles to obtaining treatment. Time, money, and the stigma associated with seeing a mental health specialist are some of the barriers that are most frequently mentioned in different studies. There are also factors like previous experience with mental health services that showed to be motivators for those seeking psychological support. The current research aims to investigate the key factors that affect usage of psychological support services by the employees from Romanian companies.