Purpose: The aim and objectives of the paper are to study the tourist services provided to seniors. Tourist services are the basis of any tourist entity including characteristics, classification and quality that influence the decision and opinion of the customer (consumer) and their evolution through the implementation of technology. Design/methodology/approach: this paper addresses the specific concepts of tourist services. During the research, was conducted a questionnaire through which were detected the preferences of seniors' services.Findings: synthesizing various approaches from the literature we can say that tourist services have a number of characteristics such as: intangibility, inseparability and heterogeneity. The technologies used for the provision of tourist services, allow the service providers to offer them at a high quality, in a short time. The main conclusion is that seniors are a growing category of tourists who have the time and finances to travel and the correct provision of tourism services is the key to the success of tourism entities. Research limitations/implications: following the research we realized that new trends and technologies appear every day that help to improve the provision of tourist services, so travel agents must be constantly informed and if necessary learn new methods and techniques to compete in the tourism industry. Practical implications: tourist services are a range of activities that can be provided by specialists in the field from and to any corner of the earth, depending on the needs of the tourist. Originality/value: The application of new technologies shows their originality and permanent modernization. However, people will play the main role in providing services, because the need to communicate with peers cannot be reduced. Implementation: the main providers of tourist services are hotels, transport companies, tour operators and travel agencies, organizations that offer excursion and guide-translator services.