Thinking German IT Consolidation to the end - An Approach to User Training in the context of IT Consolidation

Hilgers Carolin

Articolul precedent

Articolul urmator

445

Ultima descărcare din IBN:
2020-07-17 14:44

Căutarea după subiecte
similare conform CZU

351/354:004(430) (2)

Activități specifice administrației publice (1075)

Administrația de nivel inferior. Administrație locală. Administrație municipală. Autorități locale (2567)

Administrația de nivel mijlociu. Administrația regională. provincială. Organe administrative regionale (4069)

Administrația de nivel superior. Administrație centrală (5691)

Știința și tehnologia calculatoarelor. Calculatoare. Procesarea datelor (4184)

SM ISO690:2012

HILGERS, Carolin. Thinking German IT Consolidation to the end - An Approach to User Training in the context of IT Consolidation. In: Central and Eastern European eDem and eGov Days , Ed. 3, 21 septembrie 2020, Budapesta. Viena, Austria: Facultas Verlags- und Buchhandels, 2020, pp. 57-66. ISBN 978-3-7089-1956-0; 978-3-903035-27-0. ISSN 2520-3401. DOI: https://doi.org/10.24989/ocg.v.338.4

EXPORT metadate:
Google Scholar
Crossref
CERIF

DataCite
Dublin Core

Central and Eastern European eDem and eGov Days 2020

Conferința "Central and Eastern European eDem and eGov Days "
3, Budapesta, Ungaria, 21 septembrie 2020

Thinking German IT Consolidation to the end - An Approach to User Training in the context of IT Consolidation

DOI:https://doi.org/10.24989/ocg.v.338.4

CZU: 351/354:004(430)

Pag. 57-66

Hilgers Carolin

Federal University of Applied Administrative Sciences, Germania

Disponibil în IBN: 30 iunie 2020

Descarcă PDF

Rezumat

The consolidation and centralization of the IT landscape and software is meant to gain synergy effects
and cost savings. Uniform processes and IT procedures within a corporate group or administrative
department prevent redundant data storage, ensure uniform data maintenance and facilitate the
evaluation of this data, assist cooperation and increase transparency.
In literature, various success factors are discussed in this context. These studies all focus on the
changeover process, but not on the subsequent productive operations of the IT procedures.
Accordingly, the published concepts of IT consolidation in Germany, for example, contain exactly
this and end at the rollout of the various projects.
But, a structured user training is essential for the long term conservation of the advantages of uniform
IT procedures mentioned above. Therefore, a consolidation of the IT procedures requires also a
consolidation and structuring of the associated trainings. This paper discusses the necessity of
structured and continuous training programs in the context of IT consolidation. It arranges the basic
characteristics of those programs und derives the requirements for systems and trainings
environments to operate them.