In this article we speak about the unique nature and inevitable high frequency of conflict situations. We reveal the differences between a conflict situation and a conflict as such. We argument the idea that in conflict situations different strategies are being applied; we analyze those strategies.We correlate strategies of behavior in conflict situations with the purpose, position and intentions of interacting people. We ground the situations where it is worth using one or another strategy. We also underline the especial efficiency of the strategy “collaboration”.We analyze data obtained in result of experimental studies of strategies applied by civil servants from local public administration. We draw conclusions on the level of preparation of the latter in this field.