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| 005:640.4:338.487 (1) |
| Управление. Менеджмент (1901) |
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| Туризм. Экономика туризма (537) |
 SM ISO690:2012BALMUŞ-ANDONE, Mihaela. Managementul serviciilor în industria ospitalității. In: Development of sustainable tourism: actualities and opportunities, Ed. 1, 27 septembrie 2022, Chisinau. Centrul Editorial-Poligrafic al USM, 2022, pp. 167-173. DOI: https://doi.org/10.5281/zenodo.7602928 |
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| Development of sustainable tourism: actualities and opportunities 2022 | ||||||
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Simpozionul "Dezvoltarea turismului sustenabil: actualităţi şi oportunităţi" 1, Chisinau, Moldova, 27 septembrie 2022 | ||||||
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| DOI:https://doi.org/10.5281/zenodo.7602928 | ||||||
| CZU: 005:640.4:338.487 | ||||||
| JEL: M51, P35 | ||||||
| Pag. 167-173 | ||||||
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Hospitality is an industry as diverse as the culinary delights that grace the tables of its establishments, with a customer-oriented mentality, and when combined with management with its distinct allure of leadership and accountability, hospitality management is achieved. The importance of the hospitality industry is proven by its market value. It is an extremely influential part of the market, which continues to grow annually and accounts for 1 in 10 jobs worldwide. The hospitality industry supports local economies and jobs, and many communities would suffer death without the money that comes from this industry. It accounts for a considerable share of the GDP of most countries, and this percentage is growing over time. Moreover, it provides a livelihood for large numbers of individuals and families. |
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| Cuvinte-cheie sustainable tourism, social responsibility, hospitality. |
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