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Ultima descărcare din IBN: 2024-06-04 10:52 |
Căutarea după subiecte similare conform CZU |
35.07/.08:005.332.1(091) (1) |
Public administration. Government. Military affairs (2687) |
Management activities (438) |
SM ISO690:2012 FURCULIŢA, Tatiana. Istoria și evoluţia măsurării performanţei în sectorul public. In: Teoria și practica administrării publice, Ed. 27, 19 mai 2023, Chişinău. Chişinău: Centrul Editorial-Poligrafic al USM, 2023, Ediția 27, pp. 108-113. ISBN 978-9975-62-698-9. |
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Teoria și practica administrării publice Ediția 27, 2023 |
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Conferința "Teoria și practica administrației publice" 27, Chişinău, Moldova, 19 mai 2023 | ||||||
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CZU: 35.07/.08:005.332.1(091) | ||||||
Pag. 108-113 | ||||||
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Performance measurement started to be done since the end of the 19th century. In the first phase (which lasted until the 1980s) the focus was on financial indicators such as profit, profitability or productivity. This system was designed for industrial operations and aims to reduce costs, increase the efficiency of labor and the use of machines. The fact that everything is expressed in monetary terms makes it difficult to evaluate on two increasingly important scales lately: quality and time. In addition, the structure of the economy has changed, where services are increasingly important (where productivity is harder to quantify) and the cost structure has changed significantly. Another problem of these performance measurement systems is the inadequacy to the requirements of the public sector. |
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Cuvinte-cheie public institution, management, performance, performance indicators, Public administration |
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