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338.482.22 (3) |
Tourism (548) |
SM ISO690:2012 VICHILU, Daniel, MOVILĂ, Irina. Analiza comportamentului consumatorului de servicii turistice. In: Interuniversitaria, 8 octombrie 2020, Bălți. Bălți, Republica Moldova: Universitatea de Stat „Alecu Russo" din Bălţi, 2020, Ediția 16, pp. 139-144. ISBN 978-9975-50-248-1. |
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Interuniversitaria Ediția 16, 2020 |
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Colocviul "Interuniversitaria" Bălți, Moldova, 8 octombrie 2020 | ||||||
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CZU: 338.482.22 | ||||||
Pag. 139-144 | ||||||
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Consumer behavior is constantly changing and is influenced by a multitude of factors that differ from country to country. Thus, it is important to know what aspects consumer behavior has in services and especially in tourist services. As a tool for consumers it is appropriate to use the questionnaire tool, it measures the emotion, intelligence and mentality of tourists, as well as the level of satisfaction and pleasure obtained from these aspects. The research is useful both for the community and for those who sell the service, because consumers will influence the perception of consumer behavior of future entrepreneurs in the field of tourism and for others, satisfying customer preferences can turn the simple consumer into a loyal consumer. |
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Cuvinte-cheie consumer, tourism, protection, travel, tourist services |
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Dublin Core Export
<?xml version='1.0' encoding='utf-8'?> <oai_dc:dc xmlns:dc='http://purl.org/dc/elements/1.1/' xmlns:oai_dc='http://www.openarchives.org/OAI/2.0/oai_dc/' xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xsi:schemaLocation='http://www.openarchives.org/OAI/2.0/oai_dc/ http://www.openarchives.org/OAI/2.0/oai_dc.xsd'> <dc:creator>Vichilu, D.</dc:creator> <dc:creator>Movilă, I.</dc:creator> <dc:date>2020</dc:date> <dc:description xml:lang='en'><p>Consumer behavior is constantly changing and is influenced by a multitude of factors that differ from country to country. Thus, it is important to know what aspects consumer behavior has in services and especially in tourist services. As a tool for consumers it is appropriate to use the questionnaire tool, it measures the emotion, intelligence and mentality of tourists, as well as the level of satisfaction and pleasure obtained from these aspects. The research is useful both for the community and for those who sell the service, because consumers will influence the perception of consumer behavior of future entrepreneurs in the field of tourism and for others, satisfying customer preferences can turn the simple consumer into a loyal consumer.</p></dc:description> <dc:source>Interuniversitaria (Ediția 16) 139-144</dc:source> <dc:subject>consumer</dc:subject> <dc:subject>tourism</dc:subject> <dc:subject>protection</dc:subject> <dc:subject>travel</dc:subject> <dc:subject>tourist services</dc:subject> <dc:title>Analiza comportamentului consumatorului de servicii turistice</dc:title> <dc:type>info:eu-repo/semantics/article</dc:type> </oai_dc:dc>