Performance management in the field of public services is a concept that appeared relatively recently in the Republic of Moldova. In the current economic context, we consider that the introduction and application of performance management at the level of public services is an indispensable element, performance being the desideratum pursued by both the public and private sectors, as a fundamental premise of ensuring a sustainable economic recovery and development. In international practice there is a growing focus on the issue of streamlining administrations, reducing spending, improving the quality of services in order to increase the performance of the public sector. Many countries are trying to move from a centralized, hierarchical, rule-based administration to a market-oriented administration. The basic argument is to develop a culture oriented towards the performance of the public sector, by exposing it to the rigors of the market, which implies the disappearance of the power of the monopoly and the introduction of market-type mechanisms.