The reform of the social assistance system, which is taking place in the Republic of Moldova, aims to improve the mechanisms for providing benefits and social services. At the current stage, the system of social services offered in the Republic of Moldova is uneven, which does not always identify potential beneficiaries. In order to identify the essence of this process, we established several objectives: establishing the negative aspects faced by the social assistance system at the current stage; highlighting the actions that need to be taken and identifying the expected results. To achieve these objectives, several research methods were used: synthesis, analysis, statistics.