Introduction: Case management ensures the effective deployment of services offered to a beneficiary in the social sphere and aims to achieve the maximum level of results through the optimal use of resources. Aims: Ensuring continuity of support within the system. Results: Aspects of the case manager are available to beneficiaries for modeling and identification in the context of a close working relationship. Finally, the case manager must try to provide the beneficiaries with a degree of awareness (insight). Thus, "progress" in rehabilitation is the result of a combination of the therapist's empathy, warmth, and spontaneity, along with well-specified goals and tasks. Conclusions: Case management neutralizes the negative aspects of the client's subjective experiences, providing a sanogenic functioning model with which he can identify.