| Articolul precedent |
| Articolul urmator |
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 418 19 |
| Ultima descărcare din IBN: 2024-03-21 12:59 |
 SM ISO690:2012BOGACI, Arina, CARTAVÎH, Tatiana. Диаграммное проектирование бизнес-процессов. In: Simpozion ştiinţific al tinerilor cercetători , Ed. 19, 16-17 aprilie 2021, Chişinău. Chişinău Republica Moldova: Departamentul Editorial-Poligrafic al ASEM, 2021, Ediţia 19, Vol.3, pp. 129-132. ISBN 978-9975-155-43-4 (PDF). 10.5281/zenodo.5669933 |
| EXPORT metadate: Google Scholar Crossref CERIF DataCite Dublin Core |
| Simpozion ştiinţific al tinerilor cercetători Ediţia 19, Vol.3, 2021 |
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Simpozionul "Simpozion ştiinţific al tinerilor cercetători" 19, Chişinău, Moldova, 16-17 aprilie 2021 | ||||||
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| JEL: M33 | ||||||
| Pag. 129-132 | ||||||
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The article discusses the concept of "blue-printing" as a method of marketing services for the effective interaction of a company with consumers. Using the example of a 1C developer in Moldova, the existing points of contact between the enterprise and the consumer are considered and recommendations are given to improve their efficiency. Key-words: points of encounter, business processes, business process blueprinting |
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| Cuvinte-cheie points of encounter, business processes, business process blueprinting |
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