Онтологическая модель как основа создания web-ориентированной CRM системы
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004.031 (4)
Информационные технологии. Вычислительная техника. Обработка данных (4280)
SM ISO690:2012
ШПОЛЯНСКАЯ, И.. Онтологическая модель как основа создания web-ориентированной CRM системы. In: Ştiinţă, educaţie, cultură, 10 februarie 2017, Comrat. Comrat: Universitatea de Stat din Comrat, 2017, Vol.2, pp. 357-359. ISBN 978-9975-83-040-9.
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Ştiinţă, educaţie, cultură
Vol.2, 2017
Conferința "Ştiinţă, educaţie, cultură"
Comrat, Moldova, 10 februarie 2017

Онтологическая модель как основа создания web-ориентированной CRM системы

CZU: 004.031

Pag. 357-359

Шполянская И.
 
Ростовский государственный экономический университет (РИНХ) г. Ростов-на-Дону
 
 
Disponibil în IBN: 4 martie 2019


Rezumat

Ontology business model gives a conceptual description that is necessary and sufficient for development and usage of Web – oriented systems and services. Such model will include basic concepts of business: objects, events, its types, relations, that allows you to control the content and structure of web resourcein order to manage interactions with customers in CRM system.

Cuvinte-cheie
Ontology business model, CRM system, Webservices

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