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 SM ISO690:2012KUDO, Hiroko. Exit/Entry, Voice/Noise and Loyalty/Apathy in the Era of Social Media Impact of Social Media to Public Sector. In: Central and Eastern European eDem and eGov Days , Ed. 3, 21 septembrie 2020, Budapesta. Viena, Austria: Facultas Verlags- und Buchhandels, 2020, pp. 417-429. ISBN 978-3-7089-1956-0; 978-3-903035-27-0. ISSN 2520-3401. DOI: https://doi.org/10.24989/ocg.338.33 |
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| Central and Eastern European eDem and eGov Days 2020 | ||||||
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Conferința "Central and Eastern European eDem and eGov Days " 3, Budapesta, Ungaria, 21 septembrie 2020 | ||||||
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| DOI:https://doi.org/10.24989/ocg.338.33 | ||||||
| CZU: [316.77:004+351/354:004](410) | ||||||
| Pag. 417-429 | ||||||
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Use of Social Media in public life has changed the way how citizens relate to public sector. Modern |
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DataCite XML Export
<?xml version='1.0' encoding='utf-8'?> <resource xmlns:xsi='http://www.w3.org/2001/XMLSchema-instance' xmlns='http://datacite.org/schema/kernel-3' xsi:schemaLocation='http://datacite.org/schema/kernel-3 http://schema.datacite.org/meta/kernel-3/metadata.xsd'> <identifier identifierType='DOI'>10:24989/ocg.v.338</identifier> <creators> <creator> <creatorName>Kudo, H.</creatorName> <affiliation>Chuo University , Japonia</affiliation> </creator> </creators> <titles> <title xml:lang='en'>Exit/Entry, Voice/Noise and Loyalty/Apathy in the Era of Social Media Impact of Social Media to Public Sector</title> </titles> <publisher>Instrumentul Bibliometric National</publisher> <publicationYear>2020</publicationYear> <relatedIdentifier relatedIdentifierType='ISBN' relationType='IsPartOf'>978-3-7089-1956-0; 978-3-903035-27-0</relatedIdentifier> <subjects> <subject schemeURI='http://udcdata.info/' subjectScheme='UDC'>[316.77:004+351/354:004](410)</subject> </subjects> <dates> <date dateType='Issued'>2020</date> </dates> <resourceType resourceTypeGeneral='Text'>Conference Paper</resourceType> <descriptions> <description xml:lang='en' descriptionType='Abstract'><p>Use of Social Media in public life has changed the way how citizens relate to public sector. Modern<br />communication tools, in particular Social Media, have made citizens easier to use their “voice” to<br />mobilize. When citizens can easily mobilize, the cost of mobilization is low for them, while its impact<br />can lead to a larger cost for the State. As the exit/entry cost of Social Media is very low or almost<br />nothing, a virtual network has been substituting institutions, causing new issues to the State. This<br />leads to the issue of loyalty: citizens now feel that they do not need institution like the State to belong<br />to, as many networks substitute its function. This paper analyses the Social Media use by citizens and<br />its impact on public sector through Albert Hirschman’s classis “Exit, Voice, and Loyalty” and tries<br />to address new aspects.</p></description> </descriptions> <formats> <format>application/pdf</format> </formats> </resource>
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