The aim of the study was to analyse the good practices of various educational actors, and based on these, to propose ways to improve the education system, both in times of crisis and in general. The present study also drew on formal data, provided by relevant bodies in the field of education, as well as on the opinions of civil society representatives. The basic pillars of the current research were educational policy documents in force and the experience gained at national and international level in the field of education, in general, and in the evaluating the quality of education, in particular. As the present study was conducted during the pandemic caused by the spread of Covid-19, its main emphasis is on the organisation of remote / online education, allowing to discern certain features compared to traditional, classroombased education. The approach ranges from the conceptual to the methodological dimensions to explore the experimental field, which includes: information, comparative analyses, inductive and deductive testing of the ideas and interpretations supported by real situations. This study of great topicality and originality can be considered a concrete support for researchers, academics and managers in what is an interesting field of economy.