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SM ISO690:2012 CONSTANTIN, Iuliana Luminiţa, BELGIU (CUREA), Catalina-Gabriela. The Effect of Promoting Brands through the Facebook Network. In: 3rd Central and Eastern European LUMEN, 8-10 iunie 2017, Chişinău. Chișinău, Republica Moldova: Editura LUMEN, 2017, pp. 86-87. ISBN 978-973-166-461-3. |
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3rd Central and Eastern European LUMEN 2017 | ||||||
Conferința "3rd Central and Eastern European LUMEN" Chişinău, Moldova, 8-10 iunie 2017 | ||||||
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Pag. 86-87 | ||||||
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Facebook is becoming a popular tool for public relations and advertising professionals to reach mass audiences. Facebook fan pages allow brands to create an online community of brand users on the social networking site. By pressing Facebook‘s ―like‖ button, a Facebook user can become a fan of the page and can interact with the brand and other consumers. This research aimed to examine whether liking and interacting with a Facebook fan page has an effect on brand loyalty and purchase intentions, and if Facebook fan pages create an online brand community. Brands use this network to improve their overall image, promote themselves much easier, much faster, access to information being very easy, in a very short time and wherever it is in the world.This article highlights the reason why users access the Facebook page of a brand. An analysis of 150 online survey responses indicates that interaction with fan pages is not a strong indicator of consumer brand loyalty or purchase intentions, suggesting that brand communities are not formed on the basis of liking a page. The study may be a useful orientation for managerial involvement in marketing practice. With over 900 million users, Facebook is currently the largest social networking site. Facebook allows users to connect and interact with others, express themselves, and maintain social relationships. |
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Cuvinte-cheie Facebook fan pages, "like", online communities, brand loyalty, purchase intentions |
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