Comunicarea interpersonală în organizații
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2024-04-20 16:41
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DUMITRU, Ana-Maria. Comunicarea interpersonală în organizații. In: Comunicarea Interpersonală: Interpretări psihologice și filosofice, 14 mai 2021, Iași. România, Iaşi: Editura PERFORMANTICA, 2021, Ediția 12-a, Vol. 2, pp. 120-130. ISBN 978-606-685-794-9.
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Comunicarea Interpersonală
Ediția 12-a, Vol. 2, 2021
Conferința "Comunicarea interpersonală"
Iași, Romania, 14 mai 2021

Comunicarea interpersonală în organizații

Interpersonal communication in organizations


Pag. 120-130

Dumitru Ana-Maria
 
Universitatea Pedagogică de Stat „Ion Creangă“ din Chişinău
 
 
Disponibil în IBN: 21 iunie 2021


Rezumat

Communication represents a process of interaction between people, groups, as a relation mediated through word, image, gesture, symbol or sign. Through it, individuals share their knowledge, experiences, interests, attitudes, feelings, opinions, ideas. Viewed as a process, communication consists in transmission and exchange of information (messages) between individuals. Communication means to tell those around you who you are, what you want, why you want a certain thing, and what are the means you will use to achieve your goals. Communication is defined as “a process through which a transmitter sends information to the receiver through a channel, in order to produce certain effects on the receiver.” In the present paper we analyze the most important types of communication: intrapersonal communication, interpersonal communication, small group communication, public communication / in organizations and mass communication. The success of communication in organizations depends on its manager, who must be a true manager of his organization's communication system, and this requires a continuous effort on his part in accumulating knowledge and training skills in organizational and interpersonal communication.

Cuvinte-cheie
communication, message, conflict