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SM ISO690:2012 TATARU, Daniela, ESANU, Anatolie. Effective communication between doctor and patient. In: Cercetarea în biomedicină și sănătate: calitate, excelență și performanță, Ed. 1, 20-22 octombrie 2021, Chişinău. Chișinău, Republica Moldova: 2021, p. 104. ISBN 978-9975-82-223-7 (PDF).. |
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Cercetarea în biomedicină și sănătate: calitate, excelență și performanță 2021 | ||||||
Conferința "Cercetarea în biomedicină și sănătate: calitate, excelență și performanță" 1, Chişinău, Moldova, 20-22 octombrie 2021 | ||||||
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Pag. 104-104 | ||||||
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Background. Effective communication between doctor and patient involves the beneficial process for both parties involved, based on the set of ethical and moral norms, which establish a favorable and harmonious relationship. Objective of the study. Highlighting the main ethical suppositions that ensure an effective doctor-patient communication. Material and Methods. When conducting the study, there were consulted national and international scientific publications, being used analytical, descriptive, bioethical and comparative research methods. Results: Active listening-the element that ensures the analysis and understanding of the information exposed in the doctor-patient communication. Detailed knowledge - the physician's ability to know both medical and psychosocial problems of the patient that may affect the effective development of the therapeutic process. At the moment, the patient is perceived as an Autonomous Agent, with the right to have points of view, to make choices and take actions based on personal values and beliefs regarding the prescribed treatmen. Conclusion. According to some research, it has been established that the beneficial result of treatment which consist 85 % is due to favorable relationships based on effective doctor-patient communication. |
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Cuvinte-cheie communication, knowledge, active listening, empathy, comunicare eficientă, cunoaştere, ascultare activă, empatie |
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