Modalităţi de gestiune a serviciilor publice
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35.07+342.97:35.07 (1)
Administrație publică. Conducere administrativă. Armată. Artă militară (2622)
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TINCU, Violeta. Modalităţi de gestiune a serviciilor publice. In: Administrarea Publică, 2014, nr. 4(84), pp. 20-25. ISSN 1813-8489.
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Administrarea Publică
Numărul 4(84) / 2014 / ISSN 1813-8489

Modalităţi de gestiune a serviciilor publice
CZU: 35.07+342.97:35.07

Pag. 20-25

Tincu Violeta
 
Academia de Administrare Publică, Republica Moldova
 
 
Disponibil în IBN: 19 noiembrie 2014


Rezumat

Every public service must be established and managed based on citizens’ needs. On the other hand, citizens care less about who is the service provider, as long as the service is continuously provided. In other words, public administration must not carry the “burden” of organizing and managing public services on its own. It is a task that can be delegated. Scholars in the Republic of Moldova call this situation indirect (delegated) or conceded public service management. A brand new option of indirect management established in our country is also the public-private partnership. There are, however, some public services whose importance for the state is too great, thus making their delegation to private persons impossible. Ultimately, public administration is the one to decide which the optimum option for managing a public service is. The decision must be made based on existing legal framework, users’ wishes, and sometimes international experience. The most important thing is that public administration authorities and final users do not lose control over a public service which is indirectly managed. This becomes even more imperative now, given in our current legal framework there are several unclear stipulations, which, in some situations of delegated public service management, could be interpreted not in the benefit of public administration and citizens.