Conţinutul numărului revistei |
Articolul precedent |
Articolul urmator |
1098 33 |
Ultima descărcare din IBN: 2024-02-05 15:27 |
SM ISO690:2012 TEREANU, Carmen, BETTEGA, Silvia, REGALIA, Enrico, MAZZA, Roberto, GRECO, Margherita, BORREANI, Claudia, SAITA, Luigi, LOZZA, Laura. Utilizarea medierii transformative în aplanarea conflictului medic pacient studiu de caz
. In: Sănătate Publică, Economie şi Management în Medicină , 2013, nr. 1(46), pp. 28-32. ISSN 1729-8687. |
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Sănătate Publică, Economie şi Management în Medicină | |||||
Numărul 1(46) / 2013 / ISSN 1729-8687 /ISSNe 2587-3873 | |||||
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Pag. 28-32 | |||||
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Transformative mediation has been adapted (by Me.Dia.Re association) and experienced for the first time in the Italian healthcare sector in 2005. Since then it has been proposed and applied in selected cases in most public healthcare structures in northern Italy, to prevent and reduce litigation. Transformative mediation (not mandatory) encourages each party to understand the
needs, interests and views of the opposite party, aiming to transform relations between the parties. Thus it contributes to reduce litigation. In this article, the mediation team of the National Institute of Cancer in Milan describes and illustrates the transformative mediation tool, through two real cases from
the experience of the Mediation Service, created in 2010. |
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Cuvinte-cheie transformative mediation, litigation, Experience |
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