This article is part of a study concerning organizational activity carried out by the public services in order to satisfy the interests of the citizens of the society they belong to. The author analyzes and specifies the legal framework in regard to public services and effective reform in this area. The variety of public services and the improvement of their efficiency is related to quality management within the administrative decentralization process in which public services represent a defining principle in the organization of local public administration system. Increasingly complex interference of different segments in the organization of public services leads to new ways of implementation the strategy in different state sectors. It is established that through the effective use of the national cultural heritage, which represent itself a condition for social development, public services will contribute to the modernization and rebuilding society in the spirit of its compatibility in all aspects, the strengthening and socio-cultural integration of the country.