The EFQM model for organizational excellency and its integration in the educational services in Israel
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LEVKOVICH, Lavan Limor. The EFQM model for organizational excellency and its integration in the educational services in Israel. In: Scientific Collection ”InterConf”, 16-18 noiembrie 2020, Chişinău. Kishinev, Moldova: Giperion, 2020, Vol. 2(35), pp. 12-19. ISBN 978-5-368-01372-5.
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Dublin Core
Scientific Collection ”InterConf”
Vol. 2(35), 2020
Conferința "Scientific and Practical Conference «Experimental and Theoretical Research in Modern Science»"
Chişinău, Moldova, 16-18 noiembrie 2020

The EFQM model for organizational excellency and its integration in the educational services in Israel

CZU: 631.3

Pag. 12-19

Levkovich Lavan Limor
 
Institute of International Relations of Moldova
 
Disponibil în IBN: 4 februarie 2021


Rezumat

Education is a pure service sector, which is characterized by intangibility, inseparability, heterogeneity and perishability. In addition to that, ownership or the lack of it characterizes this type of service. Education as a service, then, can be said to be fulfilling the need for learning, acquiring knowledge-providing an intangible benefit, increment in knowledge, professional expertise, skills, produced with the help of a set of tangibles and intangible components, faculty expertise and learning, where the buyer of the service does not get any ownership. The author of the article will describe the connection between excellence model to education system.

Cuvinte-cheie
Excellence model, organization, strategic planning