Self-assessment in quality management of university education
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371.1 (709)
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ZMUNCILA, Ludmila. Self-assessment in quality management of university education. In: The contemporary issues of the socio-humanistic sciences, Ed. 11, 3-4 decembrie 2020, Chişinău. Chişinău: "Print-Caro" SRL, 2020, Ediția 11, pp. 99-100. ISBN 978-9975-3471-0-5.
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The contemporary issues of the socio-humanistic sciences
Ediția 11, 2020
Conferința "The Contemporary Issues of the Socio-Humanistic Sciences : International Scientific Conference, 11th Edition:"
11, Chişinău, Moldova, 3-4 decembrie 2020

Self-assessment in quality management of university education

CZU: 371.1

Pag. 99-100

Zmuncila Ludmila
 
Free International University of Moldova
 
 
Disponibil în IBN: 3 februarie 2021


Rezumat

Quality management is "a culture model for the university". In order to ensure and self-assess a unitary approach to quality within the University, it is important to formulate basic principles to be taken into account in developing the quality policy of university education. The nine criteria: 1. The leadership, 2. The policy and the strategy, 3. The staff, 4. The resources and the partners, 5. The processes, 6. The satisfaction of the staff, 7. The satisfaction of the clients, 8. The impact on the society, 9. The results of the university are principles in the self-evaluation of the "level of excellence" of the quality assurance system for university education at Free International University of Moldova (ULIM). Integrating such principles into quality policy is important for effectively improving the performance and success of the university.

Cuvinte-cheie
quality management, quality of university education