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|Conducere și organizare în industrie, comerț și comunicații (1177)|
| SM ISO690:2012|
OLIYNYK, Olga; BELINSKA, Kristina. The role of business personnel in improving product quality. In: The Scientific Journal of Cahul State University “Bogdan Petriceicu Hasdeu” Economic and Engineering Studies. 2020, nr. 1(7), pp. 22-28. ISSN 2587-313X.
|The Scientific Journal of Cahul State University “Bogdan Petriceicu Hasdeu” Economic and Engineering Studies|
|Numărul 1(7) / 2020 / ISSN 2587-313X /ISSNe 2587-3121|
|JEL: L26, L84|
Due to the relevance of the research topic, the author draws attention to the quality issues of the products manufactured today. The article gives an example of a real enterprise operating in Khmelnytskyi region, reveals the issues of improving the quality of products, as well as the organization of management staff and specialists for successful operation of the enterprise. Attention is paid to the importance and ramifications of the tasks facing the enterprise and their mandatory implementation. It is indicated that this company has a quality management system, which covers 12 processes. Each of these processes is important for the production of quality products and encourages their production to increase the quality level of products. The solution of this problem will lead to strengthening of market positions and continuous customer satisfaction on the basis of increase in consumer value of the enterprise’s products.
Quality, products, level, issues, enterprise