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SM ISO690:2012 ŞEREMET, Ludmila. Impactul emoţiilor asupra procesului de comunicare. In: Economie: Lucrări ştiinţifice, 27 septembrie 2013, Chişinău. Chișinău, Republica Moldova: Centrul editorial UASM, 2013, Vol.37, pp. 329-333. ISBN 978-9975-64-252-1. |
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Economie Vol.37, 2013 |
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Simpozionul "Economie" Chişinău, Moldova, 27 septembrie 2013 | ||||||
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Pag. 329-333 | ||||||
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In this article, using methods such as: analysis, synthesis, generalization of scientific works, as well as observation and comparison has been studied some key emotions such as: fear, anger, joy, sadness, surprise, aversion, among which the first are called nervous shock. Also are studied factors that cause different kinds of emotions and their impact on the efficiency of communication in general and special in pedagogic communication. Their knowledge will help us to manage our emotional intelligence and get positive results both in personal, social life and professional activity. |
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Cuvinte-cheie Categories of Emotions, communication, emotional imbalance, Emotional Intelligent, Emotions Shock, Verbal Slips |
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