The balanced scorecard approach as a performance management tool: a case study of the downstream sector of the oil industry
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338.45:622.276 (2)
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GORGOS, Alexandru, RACUL, Iulian. The balanced scorecard approach as a performance management tool: a case study of the downstream sector of the oil industry . In: Perspectivele dezvoltării durabile a spaţiului rural în contextul noilor provocări economice, 14 septembrie 2018, Chişinău. Chișinău, Republica Moldova: Universitatea Agrară de Stat din Moldova, 2018, Vol.50, pp. 438-440. ISBN 978-9975-64-299-6.
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Perspectivele dezvoltării durabile a spaţiului rural în contextul noilor provocări economice
Vol.50, 2018
Conferința "Perspectivele dezvoltării durabile a spaţiului rural în contextul noilor provocări economice"
Chişinău, Moldova, 14 septembrie 2018

The balanced scorecard approach as a performance management tool: a case study of the downstream sector of the oil industry

CZU: 338.45:622.276

Pag. 438-440

Gorgos Alexandru1, Racul Iulian2
 
1 State Agrarian University of Moldova ,
2 Oracle Ltd, Bucharest
 
 
Disponibil în IBN: 12 noiembrie 2019


Rezumat

The paper addresses the aspects of implementing a performance management system within a company in the downstream sector of the oil industry. This includes defining an organization-wide strategy, perspectives, strategic objectives and, especially, Key Performance Indicators. After a throughout mapping of all these elements within a scorecard is performed, the top management can employ it as a strategy map to track and evaluate company performance. Moreover, the main advantages of the approach are presented with a key focus on the case study.

Cuvinte-cheie
balanced scorecard, performance management, key performance indicators, downstream oil sector, strategy